Auto One Bunbury — Hardware Store in Bunbury

Reviews of Auto One Bunbury

• Diego

  Added 2016.09.22

  Staff are only too happy to help you get the most value for money. I had a gift card and they reduced the price of one item so I wouldn't have to pay anything out of pocket.
• Adrian

  Added 2016.09.18

  I speak from personal experience over a number of occasions over many years and not just a one off. If I pay top dollar, (read - NOT CHEAP) for brake components, I do NOT expect to be supplied with cheap, ineffective, dangerous components and have to "REQUEST" quality items. So NO, I didn't get what I paid for. I do not need to get over myself and fully appreciate mistakes can be made, but the way this business conducted itself after mistakes were made justifies my review. You may have had better experiences with corrections to mistakes made due to your volume of purchasing as a mechanic, but this is MY EXPERIENCE, keep to your own. I do not rate any of the automotive retailers in Bunbury, but this review is specifically for Auto One.
• Michael

  Added 2016.07.13

  A few examples:
• Mason

  Added 2016.05.17

  i was going to get a car but i got a pet and i like pets but this one was dead so win win
• Isaiah

  Added 2015.11.10

  Great service
• Evan

  Added 2015.10.28

  A set of four disc brake rotors and pads, paid top dollar and after a few months had to replace the pads with good Bendix units as braking was very poor and the squealing was driving us all nuts. A few months after that had to replace all the disc rotors as well, as the braking performance was still dangerously poor. Brakes are excellent and silent now with parts bought from another retailer.
• Emma

  Added 2015.08.09

  Issues with either bad catalogue entries or wrong picking - numerous common Holden parts like spark plugs and hoses I've had to return as they were wrong when I got home. A radiator cap was incorrect 3 times and the third one over-pressured the system and blew the radiator out.
• Ryan

  Added 2015.04.10

  If hanging on to a few bucks makes you think that you're running a good business by increasing your bottom line, then just consider what an irate (ex) customer with a big voice can do to it.
• Cameron

  Added 2015.02.16

  Windscreen wipers (not cheap ones) that smeared and squealed from installation, took them back and was refused a refund only to be told it probably isn't a good idea buying that brand again.
• Hunter

  Added 2015.01.02

  Water pump that only lasted 7 months before leaking and they wouldn't have a bar of it.
• Noah

  Added 2015.01.02

  Final straw was a set of 3 vee belts in which one was wrong. Very inconvenient when the vehicle isn't mobile but it happens, so phoned ahead for them to have the correct one ready for wife to pick up after work, she waits 12 minutes while someone stood there on the phone, gets charged an over the top amount for a belt (fair enough until I bring the other one back) but they refused to refund that same amount when I did return it, only the portion from the package price.
• William

  Added 2014.01.30

  If you want knowledgeable service with a great price range, I highly recommend Auto One as THE place for auto in the greater Bunbury region.
• Adrian

  Added 2013.12.16

  A side note to reviewer DAVID BROCKMAN: Personal interest in this review much? Only one google review contribution and it was directed at me? As a mechanic in Bunbury I'd be very careful in considering who has the big mouth here. Interfering in others' reviews the way you have is very poor form and can easily come back to bite you. I mentioned no specific names, only my experience of this business in general.
• Isabella

  Added 2013.10.27

  After many bad experiences shopping here I considered Auto One Bunbury as a place of last resort. From now on I'll go without rather than set foot there again. Top prices for sub standard parts and that's if you're lucky enough for them to have the stock you need in the first place.